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EntryProof Terms of Service

These Terms govern your use of EntryProof, a service operated by Digital Empire Holdings LLC (30 N Gould St Ste N, Sheridan WY 82801). By using the Readiness Checker, joining the waitlist, or (once available) subscribing, you agree to these Terms and to our Privacy Policy.

Disclaimer

This is a good-faith description of terms; consult independent counsel for legal advice.

1. Service description

EntryProof (EntryProof) is a paid data-preparation and readiness-assessment service for the CPSC Product Registry. It helps importers organize product data, HTS codes, and supporting documentation ahead of a CPSC eFiling submission, and includes a Readiness Checker that scores a product's filing readiness against publicly available CPSC requirements.

EntryProof is a compliance advisory tool, NOT customs classification advice under 19 CFR 111. EntryProof is not a customs broker, not a testing laboratory, and not a legal-advice service. Compliance decisions remain the responsibility of the importer. EntryProof does not guarantee that any classification, packet, or filing will be accepted by CPSC or CBP.

2. Acceptable use

You agree not to:

  • Use the Readiness Checker or any API to submit data for products or shipments you don't own or have authorization to assess.
  • Attempt to reverse-engineer, resell, or white-label the underlying scoring engine.
  • Use the service to build a competing CPSC-compliance product.
  • Abuse rate limits, attempt to bypass metering, or interfere with other customers' use of the service.
  • Submit false, fraudulent, or misleading product or business information.

3. Subscription and billing

EntryProof is offered as (a) a per-filing packet at $49 per packet, (b) a monthly Pro subscription at $99/month billed in advance from your signup date, and (c) a $299 Founding Trio bundle covering a fixed-scope onboarding plus twelve months of Pro. Prices in effect at checkout are the prices that apply to that purchase; we email active subscribers at least thirty (30) days before any price increase takes effect on their plan.

You may cancel any recurring subscription at any time from your account settings. Cancellation stops future billing and you retain access to the paid tier through the end of the current paid period. Per-packet purchases are non-recurring and do not renew.

4. Refund policy

The following refund matrix governs every EntryProof purchase (this matrix is the same one published in /legal/refund-matrix and referenced from the /pricing page):

  • Per-filing packet ($49): full refund if you request it in writing to support@digitalempireholdings.com before the packet is delivered; once the packet is delivered, the purchase is final. One refund per account/lifetime.
  • Monthly Pro ($99/mo): cancel within thirty (30) days of any charge for a full refund of that charge, no questions asked. One refund per account/lifetime.
  • Founding Trio ($299, 12-month): cancel within thirty (30) days of the initial charge for a full refund; after day 30, the Founding Trio price is non-refundable but you keep the twelve months of Pro access already prepaid.
  • Refunds arrive on the original payment method within five to ten business days of approval. Chargebacks initiated before contacting support@digitalempireholdings.com waive the "no questions asked" refund policy.

5. Limitation of liability

EntryProof is provided "as is" without warranties of any kind, express or implied. To the maximum extent permitted by law, Digital Empire Holdings LLC is not liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, held-shipment costs, or dwell-time fees arising from a CPSC or CBP filing outcome. Our total liability for any claim relating to the service is capped at the greater of $100 or the amount you paid us in the twelve (12) months preceding the claim.

6. Indemnification

You agree to indemnify, defend, and hold harmless Digital Empire Holdings LLC and its officers, directors, employees, and agents from and against any third-party claim, loss, liability, or expense (including reasonable attorneys’ fees) arising out of (a) your breach of these Terms, (b) your violation of any law or third-party right, or (c) any content, business information, product data, or filing you submit to the service.

We will indemnify, defend, and hold you harmless from and against any third-party claim, loss, liability, or expense (including reasonable attorneys’ fees) arising out of our gross negligence or willful misconduct in operating the service. Our aggregate indemnification obligation under this paragraph is capped at the same amount as the Limitation of Liability section above.

Each party will (i) promptly notify the other of any claim triggering an indemnification obligation, (ii) allow the indemnifying party sole control of the defense and settlement (provided no settlement admits liability of the indemnified party without its written consent), and (iii) reasonably cooperate in the defense.

7. Force majeure

Neither party is liable for any delay or failure to perform to the extent caused by an event beyond that party’s reasonable control, including acts of God, war, terrorism, riot, civil disorder, epidemic or pandemic, government action, labor disputes, internet backbone outages, denial-of-service attacks, or the unavailability or degraded performance of any third-party service on which the service depends (including but not limited to Vercel hosting, Supabase database, Stripe payment processing, Resend email delivery, or upstream API providers).

Where the service is unavailable for more than seventy-two (72) consecutive hours due to such an event and the affected customer requests it in writing to support@digitalempireholdings.com, we will credit the pro-rated portion of that outage against the customer’s next invoice. This credit is the customer’s sole and exclusive remedy for force-majeure-caused unavailability.

8. Data ownership

You retain all ownership rights to the product data, HTS codes, and supporting documentation you submit to EntryProof. We use it solely to provide the service to you and do not sell it. See our Privacy Policy for full detail on collection, retention, and your deletion rights.

9. Our intellectual property

Digital Empire Holdings LLC retains all right, title, and interest in the EntryProof software, scoring engine, rule library, brand, and all related intellectual property. Nothing in these Terms transfers any of that IP to you; you receive only a limited, revocable right to use the service as intended.

10. Governing law

These Terms are governed by the laws of the State of Wyoming, without regard to conflict-of-law principles.

11. Dispute resolution

Any dispute arising out of or relating to these Terms or the service will be resolved by binding individual arbitration under the rules of the American Arbitration Association, rather than in court, except that either party may bring an individual claim in small-claims court if it qualifies. YOU AND Digital Empire Holdings LLC EACH WAIVE ANY RIGHT TO A JURY TRIAL AND TO PARTICIPATE IN A CLASS ACTION, CLASS ARBITRATION, OR REPRESENTATIVE PROCEEDING. Arbitration will take place in Wyoming or another mutually agreed location, or may be conducted remotely by written submission or videoconference where the arbitrator permits.

12. Sub-processors

EntryProof uses the following sub-processors to operate the service:

  • Supabase (database hosting)
  • Stripe (payment processing)
  • Resend (transactional email delivery)
  • Vercel (application hosting)
  • PostHog (product analytics)
  • Sentry (error monitoring)

13. Changes to these Terms

We may update these Terms from time to time. Material changes will be emailed to active users at least thirty (30) days before taking effect. Continued use of the service after that date constitutes acceptance of the updated Terms.

14. Contact

Questions about these Terms: support@digitalempireholdings.com.